Cemetery Goods and Services Counsellor / Hope Cemetery

Reports to

Director of Cemeteries

General Statement

• Greet clients and families who come to the Hope Cemetery
• Make sales and prepare required contracts
• Make appointments and organize schedules
• Coordinate cemetery services with the maintenance team
• Answer the phone and correspondence and follow up on them
• Participate in the updating of the computerized data system to ensure efficient follow-up of sales
• Answer the phone in support of the reception if needed
• Occasionally occupy the front desk position

Required Skills

• High school diploma; post-secondary education in a related field is an asset
• Good knowledge of accounting
• Ability to communicate orally and in writing in both official languages (English and French)
• Proficiency in Microsoft Office
• Knowledge of Simply Accounting is an asset
• 2 years of experience in a similar field and/or 2 years of experience in customer service and sales
• Ability to demonstrate great compassion and dignity
• Ability to work alone and as part of a team
• Initiative
• Have good communication skills and strong sense of customer service
• Knowledge of the Catholic Church and its teachings is an asset

• Unionized position
• Permanent full-time position at 40 hours per week (including a 30-minute unpaid lunch break)
• 8:00 a.m. to 4:00 p.m. Monday to Friday (Saturdays on occasion)

Salary
As per current collective agreement

 How to apply

Send a cover letter and resume with your name and position title in the subject line of your email to recruitment@archottawa.ca

Only candidates selected for an interview will be contacted.

Application deadline
Open until a candidate is hired